An item was added to cart!
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
To return an item, please email customer service at [email protected] to obtain a Return Merchandise and include your proof of purchase, then
Attn: Returns
After receiving your return and inspecting the condition of your item, we will process your return or exchange seven (7) days from the receipt of your item to process your return or exchange Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
● The defect is due to mishandling on the part of the buyer or a third party not under the control of Proudly Filipino
● A customer changes his/her mind and just wants to return said item without mentioning any defects
● Proudly Filipino did not place the defective product in its Online Shop/E-Boutique platform even though it refers to similar products offered by the former. (Read here for more info: https://www.dti.gov.ph/konsyumer/consumer-education/)
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
This return policy was created using Termly's Return and Refund Policy Generator.
Contact Us
Cebu Business Park, Cebu City, Philippines
Contact Info.
